Personal Data Policy

Last updated: 3 November 2026

This policy explains how we process personal data on vstretim24.ru and in the service bots under Russian Federal Law No. 152-FZ "On Personal Data". Operator:

Vstretim24
Email: koadestanislav2@gmail.com
Phone: +79780426630

1. What we process and why

• Bookings and requests: name, phone, email, pick-up and drop-off, date and time, flight or train number, passengers and luggage, extras, comment and language — to arrange and perform the ride. Basis: performance of a contract and your consent.
• Partner applications: company name, tax ID, contact person, phone, email, regions and fleet — to start cooperation.
• IP address at booking — fraud prevention. Pseudonymised IP for rate limiting — deleted within 24 hours.

2. Who receives your data

• The Carrier performing the ride; our hosting provider in the Russian Federation; the SMS provider; messaging services we use for bookings (email, MAX, Telegram); Yandex LLC for spam protection and, only with your consent, Yandex Metrika; authorities where the law requires.

3. Storage, retention and your rights

Personal data of Russian citizens is recorded and stored in databases located in the Russian Federation. Booking data is kept as long as needed for the ride, claims and accounting; requests without a booking are deleted within 12 months.

You may request information about the processing, correction, blocking or deletion of your data and withdraw consent by writing to koadestanislav2@gmail.com. You may also complain to Roskomnadzor or a court.