FAQ

Per car. The price covers the whole vehicle with the driver, so a family or group pays once — it does not change with the number of passengers within the class capacity.

The driver, fuel, toll roads, meet & greet with a name sign at the airport, flight tracking and free waiting time. Night pick-ups (22:00–06:00) carry a 20% surcharge that is already included in the price you see.

Enter your route, date, time and number of passengers, choose a vehicle class, add the passenger details and confirm. You receive an email with your booking number (VS-…) straight away.

Get a price →

Send a request with the same form. We email you a price; a request is not a booking, so there is no obligation until you accept it.

Online bookings are possible up to 3 hours before pick-up; earlier is better in high season. For a very short-notice ride, call us or write in a messenger.

In the arrivals hall, holding a sign with your name.

Add your flight number when booking. The driver follows the flight and adjusts the pick-up time; free waiting starts from the actual landing.

At airports 60 minutes free from the actual landing. At other addresses 15 minutes from the booked time.

Call or message the contacts in your confirmation email before leaving the meeting point — we will connect you with the driver.

Before the trip. Keep your phone reachable on the number you gave when booking.

No. Unless your confirmation says otherwise, you pay the driver at the end of the trip in roubles. Cards issued outside Russia usually do not work — bring cash.

Only if the driver offers card payment. Have cash in the booking currency ready to be safe.

Not for the booked trip. Extra stops, detours or waiting beyond the free time that you ask for during the ride may be charged; the driver tells you the rate before the change.

Free of charge up to 24 hours before pick-up — write to koadestanislav2@gmail.com with your booking number.

The transport company may charge up to the full price of the booking. If your plans change at the last minute, write to us anyway.

Terms and conditions →

We arrange a replacement in the same or a higher class at no extra cost. If that is impossible, we tell you as early as we can and you owe nothing.

Yes: a child seat for ages 0–4 and a booster for 4–12. Add them when booking — children travel in a suitable seat as required by law.

Each vehicle class shows its passenger and suitcase capacity. Mention skis, bikes, pushchairs or other large items in the booking comment.

Yes, if you mention it in the booking so we send a suitable car.

No, smoking — including e-cigarettes — is not allowed.

Yes — for example Sheremetyevo to Tver, Domodedovo to Tula or Moscow to Yaroslavl, Nizhny Novgorod and Saint Petersburg. The price covers the whole route, tolls included.

On routes longer than 400 km a rest stop is included. Extra stops can be added when you book.

Yes — book transfers for your guests and receive a commission on every completed trip.

Partners →

Send a short application — it takes a minute.